PRIVACY POLICY

Spinells Lawn and Tree LLC ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request a quote, communicate with us, or use our services.

Information We Collect

We may collect information you provide directly to us, including:

• Name
• Phone number
• Email address
• Mailing address
• Details about your tree care or landscaping needs
• Messages or other communications you send us by phone, email, text message, or website form

We may also collect limited technical information automatically when you visit our website, such as IP address, browser type, device information, and pages visited.

How We Use Information

We may use the information we collect to:

• Respond to inquiries and provide quotes
• Schedule and perform services
• Send appointment reminders, scheduling updates, service-related notifications, and follow-ups
• Send review requests after service
• Send promotional or marketing messages only if you have opted in to receive them
• Improve our website, services, and operations
• Comply with legal obligations

SMS / Text Messaging

If you provide your phone number and consent to receive text messages from Spinells Lawn and Tree LLC, we may send you service-related messages, including appointment reminders, scheduling updates, quote follow-ups, and review requests after service. If you separately opt in to marketing texts, we may also send occasional promotional messages.

Message and data rates may apply. Message frequency may vary. You can opt out at any time by replying STOP. For help, reply HELP.

How We Share Information

We do not sell your personal information. We may share information only:

• With service providers that help us operate our business, such as scheduling software, payment processors, and communication providers, subject to confidentiality obligations
• When required by law, regulation, subpoena, court order, or to protect our legal rights
• In connection with a business transfer, such as a merger or sale of assets

Cookies and Tracking

Our website may use cookies and similar technologies to understand how visitors use the site and to improve performance. You can control cookies through your browser settings.

Your Choices

• You may request access to, correction of, or deletion of your personal information by contacting us.
• You may opt out of text messages at any time by replying STOP.
• You may opt out of marketing emails by using the unsubscribe link in those emails.

Data Security

We take reasonable steps to protect your information, but no method of transmission over the internet or electronic storage is completely secure.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us:

Spinells Lawn and Tree LLC
155 Williams Rd
Wallingford, CT 06492
Phone: (203) 901-7645
Email: spinellslawnandtree@gmail.com